Industry Update for July 8, 2016
HTTPS makes up 30% of search results, Google adds Premier Partners badges, Google Shopping to get customer matching features, and more SEM news.
In tribute to the life of Jessa Nicholson Goetz, Founder of Nicholson Goetz & Otis, S.C., we’re sharing the lessons she learned from growing a law firm. Our team at Rocket Clicks is deeply grateful for the time she generously shared with us on our podcast. Our thoughts and prayers are with her family and team.
With 20 years of experience, she realized that building a law firm from scratch requires more than legal expertise—it takes an entrepreneurial mindset, smart hiring, and the courage to learn as you go.
Many attorneys dream of starting their own practice. But the path from solo attorney to firm owner is filled with challenges that law school never prepares you for.
In this guide, you’ll get the hard-won insights from Jessa who built a successful practice from the ground up. These lessons will help you avoid common pitfalls and accelerate your firm’s growth.
Starting a law practice requires a different way of thinking. You are not just a lawyer anymore. You are a business owner.
This shift can feel overwhelming at first. But embracing the law firm owner mindset early will set you apart from attorneys who struggle to gain traction.
The biggest mistake new firm owners make? Treating self-employment as part-time work.
Example: Jessa worked double shifts at a restaurant every weekend while running her practice from a basement office during the week. Within six months, she dropped the waitressing job. Within a year, practicing law was her only income source.
The transition from solo attorney to firm owner often hinges on your first hire. This decision shapes your firm’s culture, capacity, and future growth.
Making this move feels risky. You are now responsible for someone else’s livelihood. But the right hire frees you to focus on what matters most—practicing law.
Your first law firm hire will likely be a legal assistant. This person handles the administrative work that pulls you away from billable hours.
Example: Jessa struggled early with boss-versus-friend dynamics. Over time, she learned that respecting her employees meant providing structure, fair compensation, and health insurance—not just a casual work environment.
Growing a law firm requires you to become a leader, not just a practitioner. Your team needs guidance, reassurance, and someone who takes responsibility when things go wrong.
Leadership is a skill like any other. You develop it through practice, feedback, and honest self-reflection.
Great leaders own their mistakes. This simple habit builds trust and respect faster than any management technique.
Example: After a tough hearing, Jessa realized she had been too aggressive with her team. She apologized directly, acknowledged she could have handled things better, and asked to start fresh. That simple act strengthened her team’s loyalty.
The temptation to take any case that walks through the door is real—especially when revenue is tight. But spreading yourself across multiple practice areas creates more problems than it solves.
Growing a law firm works best when you stay in your lane and build deep expertise in a focused area.
Knowing what work to decline is just as important as knowing what to accept.
Example: Early in her career, Jessa received calls asking her to draft contracts. She declined every time, even when money was tight, because she knew contract law was not her strength. That discipline allowed her to become a recognized expert in criminal defense.
Your reputation in the legal community matters more than any marketing campaign. The relationships you build with courthouse staff, opposing counsel, and colleagues will shape your career.
People want to work with attorneys they trust and respect. Growing a law firm depends on earning that trust every day.
The courthouse is full of people who can help or hinder your success. Treat them accordingly.
Example: Jessa consistently treated court reporters with respect and professionalism. As a result, they prioritized her transcript requests over opposing counsel who did not extend the same courtesy.
Jessa Nicholson Goetz taught us that building a successful practice takes time, humility, and relentless commitment. Here are the essentials to remember:
Treat your firm like a real job from day one. Show up, answer the phone, and stay ready for opportunity.
Hire smart and lead with accountability. Your first legal assistant hire sets the tone for your firm’s culture.
Stay focused on your practice area. Saying no to the wrong cases creates space for the right ones.
Build genuine relationships. The people around you—staff, colleagues, and courthouse personnel—determine your long-term success.
Growing a law firm is not easy. But with the right mindset and strategies, you can build a practice that serves your clients and fulfills your professional goals just like Jessa did with Nicholson Goetz & Otis, S.C.
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