Jeff is a family law attorney who's been practicing since 1997. He and his team have grown Sterling into $18M in revenue—becoming one of America's fastest-growing family law firms. That same team went on to launch Rocket Clicks to help other family law firms achieve the same growth using the same playbook.
The intake system you'll learn in this training is the same one that powers the firm every day.
Tyler runs the consultancy that brings Sterling's playbook to family law firms across the country. He's worked with firms at every stage—from solo practitioners to multi-attorney operations—and he's seen the same pattern everywhere: marketing works, the phone rings, and intake falls apart.
He'll walk you through the REVIVE method and show you exactly how to nurture ‘dead’ leads into booked consults—no matter how long it takes!
Mary runs Sterling's sales operation—a 16-person intake team responsible for every follow-up after a lead doesn't book on the first conversation.
She built the revenue recovery machine that ensures we create meaningful conversations and warm opportunities down the line. Together with Tyler, she’ll break down the ‘REVIVE’ method!
Someone called your firm’s intake and shared their situation: the custody, the finances, the fear.
But as soon as you offer an attorney consultation, they say…
“I’m not sure I can afford this right now.”
You hung up the phone, shrugged, and thought, “They’re not a good fit if they can’t afford it…”
So you decided to mark them as ‘dead’ and move on to the next caller.
That’s churning and burning—and it’s the most expensive habit family law firms make.
Whether you have a dedicated intake person or answer the phone yourself, the pattern is the same:
Because so many practices believe the only way you can make money is by chasing the “I’m ready to hire you” leads…
So those who said “not yet” rot inside your CRM: no callback, no valuable resources that increase trust, no meaningful conversations down the line.
All this time, they’re just waiting for you to reach out, days, weeks after—now that their circumstances have changed.
A tax refund lands, and the fee isn’t the barrier it was last month.
Their spouse files first, and suddenly waiting isn’t an option.
The kids’ school year is ending, and custody needs to be settled before fall.
The fear of doing nothing finally outweighs the fear of making the wrong choice.
They’re not a dead lead. They’re a revenue opportunity sitting idle in your backyard that you chose NOT to collect.
At Sterling Lawyers, only 25% of leads fund on the first day. 40% of our consults are booked after we follow up.
That means 75% of our revenue comes from what happens after that first conversation—from a system most firms don’t even have.
This training reveals the 3-step “REVIVE” method behind our $18M success.
Discover how Sterling Lawyers nurtures ‘dead’ leads into booked consults—using the 3-Step “REVIVE” Method our 16-person intake team runs 30+ outbound calls for every agent, on every single day.
A clear breakdown of the 3 R’s of the REVIVE Method: from what happens in each step down to the scripting and the multi-channel cadence.
The five specific indicators that a lead is still recoverable —so your team stops guessing which leads are worth calling back and starts knowing.
When and how to follow up across call, text, and email in the first week after a non-converted intake call—the exact touchpoints, resources, and timing mapped out.
The four metrics that tell you whether your follow-up system is running or failing: overdue task count, average speed-to-follow-up, lead status coverage, and end-of-shift clearance rate.
All the questions you have about your follow-up process—from the scripting strategy down to the nurture sequence—CRUSHED in our hotseat session.
Family law firm owners who are spending money to make the phone ring… but watching too many of those calls end in “let me think about it” with no system for what happens next.
Whether you’re a solo practitioner answering your own phones or running a multi-attorney firm with a dedicated intake team, if “dead” leads are sitting in your CRM with no follow-up date, no owner, and no next step—this training is for you.
No. Sales Secrets taught the first call—how to convert leads into booked consultations using the 4-Step Sales System.
This training teaches what happens when that call doesn’t close. Different topic, different framework, different toolkit. Same firm, same proof.
No. This training is 100% self-contained—you don’t need any prior context to follow along and walk away with a complete framework.
That said, if you want to see the 4-Step Sales System that comes before the Revive Method, the full Sales Secrets replay is included when you register and attend live.
It’s rarely because they’re “shopping around.”
Most family law clients are overwhelmed, financially uncertain, or emotionally paralyzed. They can’t see you as a solution to their pain yet—or they see you as a fit but don’t think they can afford you.
In their mind, they’re saying “I cannot afford to get this wrong.” The problem is that most firms treat a non-booking as a dead lead—when our data shows 40% of consults are booked after the first call.
During the live session, Tyler and Mary will roleplay real follow-up calls based on objections submitted by attendees.
If yours gets selected, you’ll walk away with a script approach you can put to work the same day. Register early and submit your objection to increase your chances of getting picked.
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