Paid Media Quick Audit Guide
for Family Law Firms

Anthony Karls gets down to the bottom of Paid Media for family law firms. Below is a detailed grading sheet designed specifically for evaluating critical aspects of paid search effectiveness for family law firms. This sheet is organized into six categories:

  1. Search Campaign Structure
  2. Remarketing Lists
  3. Prospecting Lists
  4. Media Assets for List Activation
  5. Inventory Utilization for List Activation
  6. Offline Conversion Integrations

We hope this helps set you up for success as you begin your paid advertising journey. Let Rocket Clicks show you what is possible. Schedule your FREE audit today and get ready to have your eyes opened to future possibilities. 

1. Search Campaign Structure

  • A Level:
    • Campaign Structure: Perfectly segmented campaigns with clear delineation of core, buy, and geo terms.
    • Negative Keywords: Regularly updated and robust negative keyword lists, minimizing irrelevant clicks and wastage.
    • Campaign Extensions: All relevant extensions (e.g., location, call, site links) and asset combinations are skillfully utilized across Google and Facebook, consistently driving high user engagement.
  • B Level:
    • Campaign Structure: Well-structured campaigns with some segmentation.
    • Negative Keywords: Effective strategy with occasional gaps in coverage that allow for some irrelevant clicks.
    • Campaign Extensions: Good use of extensions and assets, with some missed opportunities that, if addressed, could improve interaction rates.
  • C Level:
    • Campaign Structure: Basic keyword segmentation resulting in adequate performance but room for considerable improvement.
    • Negative Keywords: Sporadic application leading to higher levels of irrelevant traffic.
    • Campaign Extensions: Limited use of ad extensions and assets, leading to moderate user interaction and unexploited engagement potential.
  • D Level:
    • Campaign Structure: Poor organization, lumping diverse keywords together, resulting in ineffective targeting and high CPC.
    • Negative Keywords: Absent or ineffective, leading to significant spend on irrelevant clicks.
    • Campaign Extensions: Limited use of ad extensions and assets, leading to moderate user interaction and unexploited engagement potential.

2. Remarketing Lists

  • A Level:
    • Pixel Placement: Strategic and comprehensive pixel placement across all relevant site pages, capturing all user interactions.
    • First-party Data: Full integration and segmentation of email and physical address data for dynamic and personalized remarketing campaigns.
  • B Level:
    • Pixel Placement: Effective placement on major landing pages, capturing most, but not all, potential retargeting opportunities.
    • First-party Data: Utilizes data for remarketing, though lacks some personalization or segmentation capabilities.
  • C Level:
    • Pixel Placement: Limited use of tracking pixels, missing opportunities on several key pages.
    • First-party Data: Minimal use of available data with basic retargeting strategies.
  • D Level:
    • Pixel Placement: Poor or non-existent implementation, failing to capture user data for remarketing.
    • First-party Data: Not utilized or integrated, resulting in no targeted remarketing efforts.

3. Prospecting Lists

  • A Level:
    • Lookalike Audiences: Skillfully crafted lookalike audiences based on strong customer data, achieving successful reach and engagement.
    • Audience Targeting: Combines detailed psychographic and demographic factors for precise targeting across campaigns.
  • B Level:
    • Lookalike Audiences: Uses lookalike audiences effectively but lacks deep customization or optimization.
    • Audience Targeting: Basic integration of psychographic and demographic data, achieving moderate success.
  • C Level:
    • Lookalike Audiences: Creates generic lookalike audiences with limited success and engagement.
    • Audience Targeting: Basic demographic use, lacking psychographic depth or customization.
  • D Level:
    • Lookalike Audiences: Does not employ lookalike audiences, missing significant reach potentials.
    • Audience Targeting: Generic targeting with minimal audience engagement or conversion.

4. Media Assets for Lists

  • A Level:
    • Variety and Quality:
      • Audio: High-quality audio ads of 15 and 30 seconds, crafted with clear messaging and professional production, tailored for platforms like radio, podcasts, and streaming services.
      • Video: An extensive suite of video assets, including 6, 15, and 30-second formats, designed for cross-platform integration on YouTube, social media, and OTT channels. These videos are engaging, visually compelling, and aligned with audience preferences.
      • Display Banner: A diverse range of display banners in standard sizes (e.g., 728×90, 300×250, 336×280) that are visually appealing and strategically positioned for maximum visibility and engagement.
    • Optimization:
      • Assets are diligently updated and optimized for maximum reach, ensuring that all elements efficiently drive engagement and conversion across platforms through A/B testing and performance analytics.
  • B Level:
    • Variety and Quality:
      • Audio: Solid audio ads that generally meet quality expectations but vary in production consistency or messaging alignment.
      • Video: A decent range of video assets in multiple formats, though some may lack the visual impact or alignment across platforms.
      • Display Banner: Available in several sizes, maintaining effectiveness, though some assets may not align fully with all platform requirements.
    • Optimization:
      • Assets are sometimes optimized, maintaining moderate performance improvements, but occasional updates are needed to ensure freshness and effectiveness.
  • C Level:
    • Variety and Quality:
      • Audio: Limited audio ad production with variable recording quality and messaging that may not consistently align with audience expectations.
      • Video: Video assets exist but are often underproduced or misaligned with target platforms, limiting their effectiveness.
      • Display Banner: Basic collection of display banners with inconsistent design quality and adherence to platform specifications.
    • Optimization:
      • Rare optimization efforts lead to underwhelming asset performance and a failure to fully engage target audiences, with little adaptation to audience feedback or platform changes.
  • D Level:
    • Variety and Quality:
      • Audio: Minimal to no creation of audio ads, with any assets produced being of poor quality and lacking professional messaging.
      • Video: Very few video assets, often poorly crafted without considering platform norms or audience needs, resulting in low engagement.
      • Display Banner: A limited range of banners with substandard design quality that fails to meet basic platform specifications.
    • Optimization:
      • Assets remain stagnant without updates or optimizations, significantly reducing their potential effectiveness and relevance in driving results across chosen media channels.

5. Inventory Presence

  • A Level:
    • Diverse Engagement:
      • Utilizes a comprehensive mix of inventory types:
    • Digital Audio:
      • Platforms like Spotify and Pandora with well-targeted audio ads reaching listeners during music and podcasts.
    • OTT/CTV:
      • Engages viewers on platforms like Hulu and Roku, ensuring high visibility on streaming services through targeted video ads.
    • Display Banners:
      • Wide distribution across top-performing networks like Google Display Network and programmatic partners, reaching a broad online audience.
    • Social Media:
      • Active presence on Facebook, Instagram, LinkedIn, and Twitter with tailored content for each platform, maximizing social reach and interaction.
    • Strategic Deployment:
      • Inventory types are strategically aligned with campaign goals, such as brand awareness, lead generation, and customer retention, ensuring seamless audience engagement and high conversion rates.
  • B Level:
    • Diverse Engagement:
      • Maintains a robust presence in several key inventory types:
    • Digital Audio:
      • Advertises on major platforms like Spotify but with limited geotargeting or user-specific customization.
    • OTT/CTV:
      • Active campaigns on mainstream streaming services but lacking granular audience segmentation.
    • Display Banners:
      • Uses display networks effectively, though not expanded into niche or high-performance sites.
    • Social Media:
      • Presence on primary platforms but with varying engagement strategies or content adaptation.
    • Strategic Deployment:
      • Inventory deployment covers essential campaign areas but doesn’t fully align with all objectives, leading to untapped potential in comprehensive engagement.
  • C Level:
    • Diverse Engagement:
      • Focused primarily on one or two inventory types:
    • Digital Audio:
      • Sporadic usage, possibly limited to local radio streaming services with generic ads.
    • OTT/CTV:
      • Presence on one or two services, missing broader streaming audience opportunities.
    • Display Banners:
      • Narrow usage of display ads on select sites, with limited reach.
    • Social Media:
      • Minimal activity, typically on just one or two platforms.
    • Strategic Deployment:
      • Lack of a cohesive strategy, resulting in underperformance and inability to effectively reach and engage a diverse audience.
  • D Level:
    • Diverse Engagement:
      • Minimal or no significant presence in inventory types:
    • Digital Audio:
      • Little to no investment in audio platforms, missing large listener demographics.
    • OTT/CTV:
      • Absent from streaming services, ignoring the growth of digital TV consumption.
    • Display Banners:
      • Few or ineffective placements that do not utilize the potential of display networks.
    • Social Media:
      • Minimal or outdated content presence across platforms, leading to a significant loss of audience interaction.
    • Strategic Deployment:
      • Inventory usage is poorly planned, lacking structure or purpose, resulting in negligible impact and failing to meet campaign objectives.

6. Offline Conversion Integration

  • A Level:
    • The Optimal offline conversion event of a client signing an agreement is seamlessly integrated into advertising platforms to drive AI platform performance.
  • B Level:
    • The second best offline conversion event of a client being given an agreement to potentially sign is seamlessly integrated into advertising platforms to drive AI platform performance.
  • C Level:
    • Offline conversion integration exists at an minimum viable product (MVP) level where calls and web lead submission events are pushed back into ad platforms. 
  • D Level:
    • Little to no integration of offline conversion data, severely hindering the ability to enhance platform AI performance.

How to Use This Sheet:

  • Evaluate each section to identify areas of strength and opportunities for optimization in current paid search strategies.
  • Assign grades from A to D across categories to prioritize action items ranging from Search campaigns to offline conversion integrations.
  • Implement improvements based on the graded evaluation, enhancing engagement, budget efficiency, and overall ROI within the firm’s paid media efforts.

Through this structured assessment, firms can strategically enhance their paid search initiatives, ensuring effective resource use, and maximizing digital advertising results.

Frequently Asked Questions

A: PPC, or Pay-Per-Click, in the legal industry refers to an online advertising model where law firms create targeted ads on search engines or social media platforms and pay a fee each time someone clicks on their ad. It is a common strategy used by law firms to increase visibility and attract potential clients looking for legal services. By bidding on keywords relevant to their services, legal practitioners can position their ads prominently in search engine results, thereby capturing the interest of individuals actively seeking legal help.

A: Most people find lawyers through a combination of online research, referrals, and local resources. Key methods include:

  1. Online Search: Many individuals start by searching online using search engines, where they can find law firm websites, legal directories, and online reviews.

  2. Referrals: Personal recommendations from friends, family, or colleagues are a trusted source for finding reputable lawyers.

  3. Legal Directories: Websites like Avvo, Martindale-Hubbell, and FindLaw that provide lawyer listings and reviews are popular among those seeking legal advice.

  4. Social Media and Online Ads: Social media platforms and targeted online ads also serve as channels for people searching for legal services.

  5. Local Bar Associations: Some individuals consult their local bar association for lawyer referrals.

A: Paid search, also known as search engine marketing (SEM), involves placing ads on search engine results pages (SERPs) through platforms like Google Ads or Bing Ads. These ads appear at the top of SERP listings and are typically marked as “sponsored” or “ad.”

Paid search allows businesses, including law firms, to:

  • Target specific keywords that potential clients might use when searching for legal services.
  • Customize their advertising to appear in specific geographic locations.
  • Use various ad extensions like site links and callouts to provide additional information.
  • Track and analyze ad performance to optimize for better results.

A: PPC advertising operates on a bidding system where advertisers compete for ad placements in a search engine’s sponsored links when a user types in a keyword relevant to their business offering. Here’s how it works:

  1. Keyword Selection: Advertisers select keywords that their potential clients might use to search for services they offer.

  2. Ad Creation: Advertisers create compelling ads tailored to capture the attention of users searching for those keywords.

  3. Bidding Process: Advertisers bid on keywords. The amount they are willing to pay per click influences their ad placement, alongside the quality and relevance of their ads and landing pages.

  4. Ad Placement: When someone searches for those keywords, an auction is triggered. The search engine algorithms determine which ads appear, based on bids and ad relevance.

  5. Cost Per Click: Advertisers pay the search engine each time a user clicks on one of their ads.

  6. Performance Tracking: Advertisers track ad performance and adjust bids, targeting, and ad copy to improve results.

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