Interviewing Brandon Haubert – CEO of WH Law

In this episode of Revenue Roadmap, Brandon Haubert, a lawyer from Little Rock, Arkansas, and the owner of WH Law, sits down with Anthony Karls and Tyler Dolph from Rocket Clicks to discuss his unique approach to running a law firm. Diverging from traditional methods, Brandon introduces a relaxed and client-centric philosophy aimed at connecting with clients on a personal level. He shares his journey from the realization that clients wanted direct access to him, leading to unmanageable work hours, to adopting a more scalable business model. Experimenting with various strategies like flat fees and payment plans, he redefined his practice by focusing on accessibility, such as offering online appointment scheduling, which was a game-changer for his firm. His goal was to align his services with what he would desire as a client, improving both efficiency and client satisfaction through automated systems and technological integration, emphasizing digital marketing, SEO, and innovative client engagement practices.

Brandon also talks about the challenges and strategies of scaling his law firm business, including opening multiple office locations and incorporating remote and international talent into his team. Having initially expanded by renting space from other lawyers, he eventually transitioned to managing multiple offices, each presenting its own set of challenges, especially in maintaining a cohesive culture. He emphasizes the importance of integrating remote team members into everyday operations, sharing how his firm utilizes tools like Microsoft Teams for daily huddles and virtual game shows to keep remote employees engaged. Brandon advocates for the effective use of digital marketing, automation in client intake processes, and continuous adaptation to technology, illustrating how these elements have been crucial to his firm’s growth and client acquisition strategy.

Throughout the discussion, Brandon offers valuable advice for young lawyers and law firm owners about focusing on what makes them happy in their daily work, rather than just what interests them academically or professionally. Sharing personal experiences, he exemplifies the need to align one’s career with the desired lifestyle, stressing that initial years demand hard work and a commitment to continuous learning. He underscores the importance of understanding and leveraging technology, being open to unconventional methods, and maintaining a balance between professional and personal life through strategic time management. His insights provide a comprehensive guide for anyone looking to innovate and grow within the legal field, highlighting the pivotal role of client-centric practices and modern marketing techniques.

Key Takeaways From Our Interview With Brandon:

  • Client-centric philosophy drives success: Brandon Haubert emphasizes a relaxed, client-focused approach that prioritizes accessibility and personal connections, improving client satisfaction and loyalty.

  • Innovative business models enhance scalability: By adopting strategies like flat fees, payment plans, and online appointment scheduling, Brandon created a scalable and efficient practice that aligns with client needs.

  • Digital tools and automation improve efficiency: Embracing technology, including automated client intake systems, digital marketing, and SEO, has been crucial in streamlining operations and driving firm growth.

  • Remote integration builds cohesive teams: Brandon uses tools like Microsoft Teams for daily huddles and virtual activities to engage remote and international team members, fostering a unified culture across multiple locations.

  • Align work with personal happiness: Lawyers should focus on career paths that bring daily satisfaction and balance professional and personal life through strategic time management and thoughtful career choices.

  • Adaptation is key to growth: Brandon highlights the importance of continuous learning, embracing unconventional methods, and leveraging technology to innovate and scale within the legal industry.

Common Family Law Firm-Related Questions:

A: Family law firms specialize in matters such as divorce, child custody, child support, alimony, adoption, and other family-related legal issues.

A: A family law attorney can guide you through the complex legal process of divorce, represent your interests in court, help negotiate settlements, and provide advice on issues like asset division, child custody, and spousal support.

A: It’s helpful to bring any relevant documents, such as marriage certificates, financial records, prenuptial agreements, and any correspondence related to your case. This will help the attorney better understand your situation and provide more accurate advice.

A: The length of the divorce process can vary widely depending on factors like the complexity of the case, the level of conflict between the parties, and the efficiency of the court system. On average, it can take anywhere from a few months to over a year.

A: Yes, grandparents can seek custody or visitation rights, but the laws vary by state. The court will consider the best interests of the child when making decisions about grandparent visitation or custody.

A: Child support payments are typically determined based on state guidelines, which consider factors like the income of both parents, the needs of the child, and the amount of time each parent spends with the child. A family law attorney can help you understand how these guidelines apply to your specific situation.

 

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